Terms and Conditions
1.1 The present terms are applicable for all legal relations arising between all persons and www.designnut.ee run by Designnut OÜ, reg. code 12893428, Tatari str. 25-28, Tallinn (hereinafter referred to as Designnut.ee), as a result of purchasing the products from Designnut.ee
1.2 In addition to the present terms, the legal .relations arising as a result of purchasing the products from Designnut.ee are regulated by applicable legislative acts of the Estonian Republic.
1.3 In order to provide the best and most secure service and for the benefit of Designnut.ee development, Designnut OÜ has the right to amend and supplement the present terms as well as Designnuts price list. All terms and pricing changes will be published online on designnut.ee. Terms and pricing changes come into effect immediately after their publication on designnut.ee. Should the order be placed before the terms change have occurred, the legal relations between the client and Designnut OÜ are to be regulated according to the conditions which were in force at the time of placing the order, unless provided otherwise by law or the present terms.
2.1. Designnut.ee price list is valid for timely paid invoices according to section 4 of the present terms.
2.2. All prices include Value Added Tax (20%).
3 Order placement
3.1. The contract enters into force the moment the ordering process is completed.
4 Paying for an order
4.1. An order can be paid for using the following options: 1) By bank transfer 2) Via Paypal integration on designnut.ee 3) Cash or card payment on pick-up
4.2. Should the placed order not be paid for in 7 days period, it will be cancelled.
4.3. In case of order cancellation or product return the money will be returned the same way which was used when making an order
5 Delivery and acceptance
5.1. Designnut.ee offers various means of delivery, as described on the website, which may change or be amended over time. After the contract has entered into force according to sect. 3.1, the ordered product will be shipped in the way specified in the order.
5.2. Should the ordered product be out of stock and subject to special order from the supplier, and cannot be possibly be shipped in 4 working days or on the date stated in the product card in case of pre-order items, designnut.ee will inform the customer immediately, and the customer will have the right to cancel part or the full order and be refunded the full amount for cancelled products, including shipping charges. (see sect. 6.1. and 6.3. for more info)
5.3. If your package appears to have been damaged during transport please immediately raise your concerns with the delivery company when possible. Please also take a photo of the package and send it to designnut.ee. Damaged orders will be replaced at no cost to the customer.
5.4. Designnut.ee delivers to the EU and the EFTA. Delivery to other countries may be possible, please contact customer service.
6 Cancelling the order and returning the product
6.1. You have the right after paying for the product, but before product delivery, to cancel your order by sending a corresponding message along with order number and your bank account number to Designnut.ee e-mail address.
6.2. Designnut.ee offers a 30 days full money return period from the delivery of the order. This overlaps the statutory 14 days return period for distance selling and excludes custom made orders. If you wish to make a return please contact customer service.
6.3 In case of returns within 30 days Designnut.ee will repay the full amount including shipping charges (partly in case of a partly order return), but it is the customer’s responsibility to pay for return shipping or to return in person.
6.4. Items returned have to be in unused condition and include any tags or inner packaging delivered with the order.
7 Return of the products not meeting the requirements
7.1. Designnut OÜ is responsible for all inconsistencies and defects, which appear in 2 years time (for physical persons) / in 1 year time (for legal persons), starting from the moment of product acceptance. Please contact customer service if you wish to make a claim.
7.2. Designnut OÜ is not responsible for: a) Damage or degradation of the product caused by the client or third party. b) Defects caused by inappropriate use of the product. c) Normal physical wearing caused by normal usage.
7.3. Should the product be defective or not meet reasonably expected requirements, the customer has the right to demand the product to be replaced with a product meeting the requirements and free of defects, or revoke the order and return the product not meeting the requirements to Designnut OÜ.
7.4. Should the product not meeting the requirements be returned, the sum paid for the product (including the transportation costs) will be refunded no later than 30 days after revoking the order and receiving the notification on revoking the contract.
7.5. Apart from the rights subsequent to the guarantee terms, the client also has other rights in accordance with the applicable legislative acts in force.
8 Liability and Force Majeure
8.1. Designnut.ee and the customer are mutually liable for any damage caused to another party by not complying with the present terms in amount and in cases provided for by the applicable European Union legislative acts.
8.2. Designnut OÜ is not responsible for the damage incurred to the customer as well as product delivery delays, should such damage or delivery delay be caused by circumstances beyond Designnut OÜ control, and occurrence whereof Designnut OÜ did not foresee and could not have possibly foreseen (Force Majeure).
8.3 Designnut OÜ is not liable for any losses incurred by the customer or others exceeding the order value as a consequence of later delivery or otherwise not living up to the contract entered into.
9 Other conditions
9.1. All the personal data, submitted by the customer while visiting and effecting purchases in Designnut.ee are considered confidential and will not be shared with third party, with the exceptions of data required to make payment transactions as part of the order process.
9.3. All matters not covered by the present terms are to be resolved based on the applicable legislative acts of Estonian Republic.
10.1 All images on designnut.ee are for illustrative purposes only and are copyright Designnut OÜ and/or the respective brands sold on designnut.ee
10.2 Product price and stock status can change with no prior notice.
10.3 We reserve the right to cancel an order with incorrect data, such as typing errors, incorrect shipping charges selected. In case of an obvious price error Designnut.ee may also cancel the order. An obvious pricing error is a case where the customer should realise the error, such as the an item costing 20 cents when a normal price is 20 EUR.
10.4 Information on the product page is checked and updated on a regular basis. The information could have been changed since your last visit. On rare occasions manufacturers’ web pages include inexact data, which may accidentally be transferred to the product data page. In this case Designnut.ee cannot be held responsible for product data errors.